Question 1

What services does Diamond Valley Behavioral offer?

Accepted Answer

We offer two core services: Psychiatric Evaluation (1 hour, for new patients and diagnosis) and Medication Management (20 minutes, for ongoing treatment and prescription monitoring). Both can be paid for using insurance or out of pocket.

Question 2

What's the difference between a psychiatric evaluation and medication management?

Accepted Answer

A psychiatric evaluation is your initial, in-depth 1-hour assessment used to diagnose your condition and build a treatment plan. Medication management is the shorter, ongoing 20-minute visit used to monitor how your medication is working and adjust it as needed.

Question 3

What conditions does Diamond Valley Behavioral treat?

Accepted Answer

Our providers treat anxiety disorders, depression, bipolar disorder, PTSD, mood disorders, ADHD (in both adults and children/adolescents), trauma-related disorders, psychotic disorders, sleep disorders, substance use disorders, OCD, schizophrenia, and dual diagnosis conditions.

Question 4

Does Diamond Valley Behavioral accept insurance?

Accepted Answer

Yes. We accept Aetna, Horizon Blue Cross Blue Shield of New Jersey, Horizon NJ Health, Cigna, UnitedHealthcare (including Oxford and Community Plan), Medicaid of New Jersey, Medicare of New Jersey, and Amerigroup/Wellpoint of New Jersey, among other plans. You can also choose to pay out of pocket for either service.

Question 5

Is telehealth psychiatry covered by insurance?

Accepted Answer

For most of our accepted plans, yes — telehealth visits are typically covered similarly to in-person appointments. We recommend confirming your specific telehealth mental health benefits with your insurance provider directly.

Question 6

What areas does Diamond Valley Behavioral serve?

Accepted Answer

We serve all of New Jersey and Allen, Texas, from our two offices: 204 Ark Road, Suite 210-D, Mount Laurel, NJ 08054, and 450 Century Parkway, Suite 250, Allen, TX 75013.

Question 7

How does telehealth mental health care work in New Jersey and Texas?

Accepted Answer

Telehealth lets you meet with a licensed provider through secure video sessions instead of an in-person visit. You receive the same evaluation, diagnosis, and medication management quality as an in-office appointment, from home, anywhere in New Jersey or Texas.

Question 8

How effective is telehealth for treating anxiety and depression?

Accepted Answer

Telehealth psychiatry is considered comparable to in-person care for most patients with anxiety and depression, particularly for evaluation, diagnosis, and medication management, and removes barriers like travel and wait times.

Question 9

Can I get ADHD treatment through telehealth?

Accepted Answer

Yes. Diamond Valley Behavioral provides ADHD evaluations and ongoing medication management for both adults and children through telehealth appointments.

Question 10

Where can I get substance use or dual diagnosis treatment online?

Accepted Answer

We offer psychiatric evaluation and medication management support for substance use disorders through telehealth, including dual diagnosis care when a substance use disorder occurs alongside another mental health condition.

Question 11

How does Diamond Valley Behavioral provide culturally sensitive mental health care?

Accepted Answer

Our providers bring a culturally-informed, patient-centered approach to psychiatric care, recognizing that treatment should reflect each patient's background and lived experience rather than a one-size-fits-all model.

Question 12

What holistic mental health support do you offer?

Accepted Answer

We take a whole-person approach, considering your full history, lifestyle, and goals — not just symptoms — when building your treatment plan.

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